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Customer Service Number : (632) 8689-6634 Verify your Policy

Our online tools provide you with tips for planning ahead for your health, and allow you access to the information you need from wherever you are in the world.


to access the secure website


  • Access your insurance documents

  • Explore your Cover

  • Submit and track your claims online

  • Access digital tools and services to help you manage your health and wellness

  • Find a hospital or healthcare facility nearby and much more.

Please note that certain treatments require you to get pre-approval by submitting a Treatment Guarantee Form. You can check your Table of Benefits for details on which treatments require pre-approval.

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Download Benefit Guide (policies with start dates before 1 August 2023)

Download Benefit Guide (policies with start dates from 1 August 2023)

Download Claim Form


  • View your group scheme details and policy documents, manage your policy and download membership reports.


  • Get a quote in a few simple steps, view your quote history and create new policies on Agent 360 portal.


Check our international health insurance plans for the Philippines

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Your contacts for general enquiries and emergency assistance

Toll free from Philippines: 1 800 894 3378 (Globe) 1 800 1441 1164 (PLDT/Smart)

Toll free from overseas: +60 3 92127821

Toll free numbers (